Terms of Service

Effective Date: 6/28/2025
Last Updated: 6/28/2025

1. Agreement to Terms

By accessing or using our digital business card platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you and cardwow.io ("Company", "we", "us", or "our").

2. Description of Service

Our Service provides a platform for creating, managing, and sharing digital business cards. Features include:

  • Digital business card creation and customization
  • Contact information management and sharing
  • Analytics and view tracking
  • QR code generation
  • vCard export functionality
  • Team and organization management (Business plan)

3. User Accounts

3.1 Account Creation

To use our Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the security of your account credentials.

3.2 Account Responsibilities

  • Provide accurate and up-to-date information
  • Maintain the confidentiality of your password
  • Notify us immediately of any unauthorized access
  • Use your account only for lawful purposes
  • Comply with all applicable laws and regulations

4. Subscription Plans and Billing

4.1 Plan Types

  • Free Plan: 1 business card, basic features
  • Pro Plan: Up to 5 cards, analytics, premium styles
  • Business Plan: Up to 20 cards, team features, advanced functionality

4.2 Billing and Payments

  • Subscription fees are billed monthly or annually in advance
  • Payments are processed securely through Stripe
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days notice

4.3 Overage Billing

  • Pro Plan: €0.49 per additional card per month
  • Business Plan: €0.29 per additional card per month
  • Overage charges are billed monthly in arrears
  • Free plan users cannot exceed card limits

5. Acceptable Use Policy

5.1 Permitted Uses

You may use our Service for legitimate business and professional purposes.

5.2 Prohibited Uses

  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Distributing spam, malware, or harmful content
  • Attempting to breach security or access unauthorized data
  • Using the Service for fraudulent or deceptive purposes
  • Reverse engineering or attempting to extract source code
  • Using automated systems to access the Service
  • Sharing false or misleading information

6. Content and Data

6.1 Your Content

You retain ownership of all content you upload to our Service. By using our Service, you grant us a license to use, store, and display your content as necessary to provide the Service.

6.2 Content Responsibilities

  • Ensure you have rights to all content you upload
  • Content must not violate any laws or third-party rights
  • We may remove content that violates these Terms
  • You are responsible for backing up your content

6.3 Data Export

You can export your data at any time using our export features. Upon account termination, you have 30 days to export your data before it may be deleted.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

  • We comply with GDPR and applicable privacy laws
  • You control the privacy settings of your business cards
  • We implement appropriate security measures
  • You can request data deletion at any time

8. Service Availability

We strive to maintain high service availability, but we do not guarantee uninterrupted access:

  • Scheduled maintenance may cause temporary unavailability
  • We are not liable for service interruptions beyond our control
  • We may suspend service for violations of these Terms
  • We provide status updates during service issues

9. Termination

9.1 Termination by You

You may terminate your account at any time through your account settings or by contacting us.

9.2 Termination by Us

We may terminate or suspend your account for violations of these Terms, with or without notice.

9.3 Effect of Termination

  • Your access to the Service will be terminated
  • Your data may be deleted after 30 days
  • Paid subscriptions will not be refunded
  • These Terms will survive termination where applicable

10. Disclaimers and Limitation of Liability

10.1 Service Disclaimers

The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

10.2 Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount you paid for the Service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights.

12. Governing Law and Disputes

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through binding arbitration or in the courts of [Your Jurisdiction].

Before pursuing legal action, you agree to first attempt to resolve disputes through good faith negotiations.

13. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via:

  • Email notification to your registered address
  • Notice on our website
  • In-app notification

Continued use of the Service after changes constitutes acceptance of the modified Terms.

14. Contact Information

For questions about these Terms, contact us:

cardwow.io
Email: support@cardwow.io
Address: Vienna, Austria

15. Miscellaneous

  • Severability: If any provision is invalid, the remainder remains in effect
  • Entire Agreement: These Terms constitute the complete agreement
  • Assignment: You may not assign these Terms without our consent
  • Waiver: Failure to enforce any provision does not constitute a waiver